Privacy Policy uefa88

This Privacy Policy ("Policy") is published by uefa88 ("we", "us" or "platform") to describe our personal data processing practices to all users ("you", "player" or "user") who access or use the website and services provided through https://uefa88.one.

This Policy applies to all information we collect from you through account registration, financial transactions, interactions with customer service, and general use of our platform. If you do not agree with any provision of this Policy, please stop using our services.

We reserve the right to update this Policy from time to time. Any significant changes will be communicated to you via a notice on this website or through the email address registered in your account. The "Updated" date at the top of this document reflects the current version in effect.

uefa88 collects personal information from you through various methods in the course of your use of our platform. The information collected can be divided into two main categories:

Information you provide directly:

• Full name as stated on your identity card (MyKad) or passport
• Date of birth for age verification purposes (must be 21 years or above)
• Email address and mobile phone number
• E-wallet account information such as Touch 'n Go eWallet, DuitNow or bank account for FPX transaction purposes
• Identity verification documents (MyKad copy, verification selfie) when required for AML/KYC compliance
• Records of your communications with our customer support team

Information collected automatically:

• IP address and general location data (country/state level)
• Device type, operating system and browser version you use
• Pages visited, session duration and navigation patterns on the website
• Records of deposit and withdrawal transactions in your account
• Game history and betting activity on the platform
• Cookie data and similar tracking technologies

We use the personal information collected solely for legitimate purposes aligned with the operational needs of the platform. Those purposes are as follows:

• Creating, verifying and managing your player account in our system
• Processing deposits using Touch 'n Go eWallet, DuitNow, FPX, USDT, BTC and ETH, as well as withdrawals to the account you registered
• Conducting Know Your Customer (KYC) checks and Anti-Money Laundering (AML) compliance as required by our international licensing
• Providing 24/7 customer support via live chat and email in Malay and English
• Detecting and preventing fraud, duplicate account use, bonus abuse and suspicious activity
• Sending technical account notifications, security alerts and service updates
• Analysing usage patterns in aggregate for platform improvement purposes
• Ensuring compliance with all licensing conditions and applicable regulatory requirements

We do not use your personal data for third-party advertising profiling, do not sell it to data brokers, and do not share it with external marketing networks without your explicit consent.

uefa88 follows a minimum disclosure principle — we only share data that is strictly necessary, with the right parties, for legitimate purposes only. Your personal information may be shared in the following circumstances:

• Payment service providers: Gateway providers such as Touch 'n Go eWallet, DuitNow, FPX processors and cryptocurrency exchange platforms that process your deposit and withdrawal transactions
• Game software providers: Minimum game session information is shared with game software providers operating within our platform to ensure game integrity
• Legal compliance: Where required by law, court order or a competent regulatory authority, we will disclose the necessary information
• Security services: Fraud detection and cybersecurity service providers that help us protect our platform and players

All third parties with whom we share data are bound by confidentiality agreements and are not permitted to use that information for any purpose other than what is specified in those agreements.

Your personal information is stored on secure servers protected by strict access controls. We retain data for the period necessary to fulfil the purpose of its collection, including meeting legal, accounting and reporting requirements.

Generally, account and transaction records are retained for at least five (5) years after your account is closed, or longer if required by our licensing obligations. After the retention period ends, data will be deleted or anonymised in a secure manner.

If you close your account, we will begin the process of removing your active data within a reasonable time, subject to the mandatory retention requirements stated above.

We implement multiple layers of technical and organisational controls to protect your personal data from unauthorised access, loss, destruction or unintended disclosure:

• 256-bit TLS/SSL encryption for all data transmitted between your browser and our servers
• Encryption of sensitive data in databases using industry-recognised algorithms
• Two-factor authentication (2FA) available for additional account protection
• 24/7 security monitoring and intrusion detection systems
• Regular security audits by independent third parties
• Strict internal access control policy based on the principle of least privilege

While we make every effort to protect your information, no system is completely risk-free. In the event of a security breach that materially affects your data, we will notify you within a reasonable timeframe in accordance with our licensing requirements.

As an online platform operating under international licensing, the data you provide may be processed and stored on servers located outside Malaysia. Such data transfers are carried out with adequate contractual safeguards to ensure your information remains protected to a standard equivalent to this Policy.

We ensure that all cross-border data transfers comply with applicable legal requirements and that the service providers involved are subject to equivalent data protection requirements.

uefa88 services are intended solely for individuals aged 21 and above. We do not knowingly collect, process or store any personal information from individuals under the age of 21.

If you become aware that a minor has provided personal information to us without the knowledge of a lawful guardian, please contact our customer support team immediately. We will take prompt action to delete that information from our systems.